Finding the right AI answering service for your business can be overwhelming with so many options available. We've researched and tested the top 10 AI answering services to help you make an informed decision based on your specific needs and budget.
Whether you're a small business looking for simple call handling or a larger company needing advanced features, this comprehensive comparison will guide you to the perfect solution.
🥇 1. RingReady
Best for: Small to medium businesses that want simple pricing and unlimited call handling
What it is: RingReady is built for SMBs that can't afford to miss customer calls. Unlike many competitors, RingReady keeps things simple: unlimited calls, straightforward pricing, and setup in minutes.
Top features:
- Unlimited calls – no confusing minute bundles
- Fast setup – live in less than 10 minutes
- Custom greetings and FAQs
- Spam filtering included
- Call routing & transfers
Pros
- Simple, flat-rate pricing
- Quick to launch — no tech skills required
- Designed specifically for SMBs
Cons
- Currently focused on call handling only (no outbound campaigns yet)
💵 Price: Flat $39/month for unlimited calls
📣 Testimonial: "RingReady paid for itself in the first week. We no longer worry about missing business calls."
🥈 2. Goodcall
Best for: Businesses with fewer unique callers
Features: Integrates with platforms like ServiceTitan & Zapier; lead capture; analytics.
Pros
- Unlimited call handling minutes on all plans
Cons
- Entry plan stores only 7 days of call history
💵 Price: From $59/month for up to 100 unique callers
📣 Testimonial: "Allows you to function as a larger business."
🥉 3. RingCentral AI Receptionist
Best for: Existing RingCentral phone system users
Features: Smart routing, built-in to RingCentral ecosystem, speedy setup.
Pros
- Works seamlessly if you already use RingCentral
Cons
- Requires separate Business Phone subscription
💵 Price: $39/month for 100 minutes + $30–$45/user/month for RingCentral
📣 Testimonial: "So easy to set up."
4. Dialzara
Best for: Small businesses needing basics
Features: Google Calendar integration, customizable lead capture.
Pros
- Affordable and straightforward
Cons
- Limited minutes on entry plans
💵 Price: From $29/month for 60 minutes
📣 Testimonial: "Tremendous value."
5. Synthflow AI
Best for: Sales teams (inbound + outbound)
Features: Outbound calling, 200+ integrations, multilingual support.
Pros
- Broad capabilities, low overage rates
Cons
- No free trial on entry plan
💵 Price: From $29/month for 50 minutes
📣 Testimonial: "Incredibly user-friendly and versatile."
6. Answering AI
Best for: Businesses with ≤10 employees
Features: Natural language setup, international phone numbers, choice of accents.
Pros
- Generous 500 minutes allowance
Cons
- Not built for high-volume call centers
💵 Price: $99/month flat for 500 minutes
7. Emitrr
Best for: Automation-heavy businesses
Features: Call routing, customizable agents, 1,000+ integrations.
Pros
- Covers more than just calls (SMS, reminders, etc.)
Cons
- Pricing less transparent
💵 Price: Starts at $30+/month
📣 Testimonial: "User-friendly for clients and staff."
8. MrCall
Best for: Inbound + outbound calling with multilingual support
Features: Handles 10+ languages, call notifications, outbound reminders.
Pros
- Multilingual + outbound calling included
Cons
- Less generous call allowances
💵 Price: From €50/month for 200 minutes
9. Abby Connect
Best for: Free starter plan
Features: Hybrid AI + human backup, transcripts, integrations.
Pros
- Free forever for up to 20 minutes
Cons
- Paid tiers are expensive
💵 Price: Free up to 20 minutes; paid plans from $99/month
📣 Testimonial: "Presents a good face for our company."
10. Smith.ai
Best for: Businesses wanting human backup
Features: AI + US-based human receptionists, instant call notes, CRM integrations.
Pros
- High-touch + reliable
Cons
- Expensive entry pricing
💵 Price: From $97.50/month for 30 calls
📣 Testimonial: "Transformed our ability to answer the phone."
How to Choose the Right Service
Consider your call volume, budget, required features, and integration needs. Start with a free trial when available to test the service with your actual business calls before committing.
Comparison Summary
| Service | Price Value | Call Allowance | Ease of Use | Features | Overall Rating |
|---|---|---|---|---|---|
| 🥇 RingReady | Unlimited | Very Easy | Complete | 5.0/5 | |
| Goodcall | Unlimited minutes | Moderate | Good | 4.2/5 | |
| RingCentral AI | 100 minutes | Easy | Limited | 3.8/5 | |
| Dialzara | 60 minutes | Easy | Basic | 3.6/5 | |
| Synthflow AI | 50 minutes | Complex | Advanced | 3.8/5 | |
| Answering AI | 500 minutes | Easy | Limited | 2.8/5 | |
| Emitrr | Varies | Complex | Extensive | 3.4/5 | |
| MrCall | 200 minutes | Moderate | Multilingual | 3.6/5 | |
| Abby Connect | 20 minutes | Easy | Basic | 3.2/5 | |
| Smith.ai | 30 calls | Easy | Human backup | 2.6/5 |
Final Recommendations
For most small to medium businesses, RingReady offers the best combination of simplicity, value, and unlimited call handling. If you need advanced integrations or outbound calling, consider Synthflow AI or Emitrr. For businesses wanting human backup, Smith.ai or Abby Connect are excellent choices.
Remember to take advantage of free trials when available, and don't be afraid to test multiple services to find the perfect fit for your business needs.
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