The relationship is yours, end to end. Billing is separate (you bill your customer; we bill you), the brand on every message is yours, and we never reach out to your clients. Cancel any individual receptionist any time — no contracts, no lock-in.
And here's the structural reason you can trust that, not just take our word for it: we're a small, founder-run company, deliberately not venture-backed. We don't have investors pushing us to squeeze the channel — passing real margin to partners is our growth strategy. Going around you would burn the exact engine we're betting on.
It also wouldn't work, because your customers aren't buying software from you — they're buying you: someone who sets the receptionist up properly, keeps the FAQ and hours current, answers their questions, and covers the after-hours worry without them hiring for it. That's value we structurally can't deliver at their kitchen table. You can.