Emergency call capture

Never miss an emergency call — even at 2 AM.

When an emergency call comes in, the AI picks up in under 3 seconds, asks the right triage questions (address, problem, urgency), and texts you the full summary while you're still rubbing sleep out of your eyes. You call back already knowing what's wrong and where to go — your dispatch system handles the rest.

<3 second pickup SMS + email summary Calendar booking included No after-hours surcharge
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Message handoff Captured. Summarized. In your inbox.
Captured. Summarized. In your inbox.
<3s
Pickup time — every call, every hour
60-70%
Voicemail hangup — what we prevent
Real-time
Message handoff — SMS + email summary
$39
Per month — flat, no after-hours surcharge

How RingReady handles emergency calls

We answer, triage, summarize, and hand off. You (or your dispatch software) decide who responds.

Always picks up

Under 3 seconds, every call, every hour. The AI doesn't sleep, doesn't take breaks, doesn't go on vacation. While voicemail loses 60–70% of emergency callers, the AI keeps them on the line.

Asks the right questions

Configurable triage script per industry. Plumbing: address, what's leaking, is the water still running. HVAC: AC or heat, when did it stop, anyone vulnerable in the home. Locksmith: address, locked out of car or house, do you have ID. You set the questions; the AI asks every time.

Real-time message handoff

SMS and email summary lands in your inbox while the call is still happening. Customer name, callback number, address, exact words, urgency — everything you need to call back informed. No transcript-hunting after the fact.

Books non-emergencies on your calendar

If the caller says "actually, I'd like to schedule for tomorrow", the AI books on your Google Calendar, Outlook, Calendly, ServiceTitan, Housecall Pro, or Jobber — in real time during the call. Emergencies get message-handed-off; routine work goes straight to the schedule.

Live transfer (optional)

Configure rules like "forward all calls between 8 PM–7 AM to my cell" or "transfer VIP callers always." The AI follows the rules; you get the live call when you want it, the summary when you don't.

Spam stays out

Sales calls and spam are filtered before they hit your phone. Only real customers reach the message handoff. You stop getting woken up by extended-warranty pitches at 6 AM.

Built for businesses where missed calls cost the most

Industries that bleed money to after-hours voicemail — and recover it the moment the AI starts answering.

Plumbing

Burst pipes, slab leaks, sewer backups

View industry

HVAC

No-heat / no-cool emergencies

View industry

Restoration

Water / fire / mold damage 24/7

View industry

Locksmith

Lockouts at 2 AM = peak revenue

View industry

Electrical

Power out, breaker fires

View industry

Garage door

Spring snaps, door stuck open/closed

View industry

Appliance repair

Refrigerator failures, washer overflows

View industry

Pest control

Wasp, rodent, weekend emergencies

View industry

Common questions

Does RingReady actually dispatch to my on-call tech?

No — and that's intentional. RingReady captures the emergency call, gets the full details, and immediately sends you the summary by SMS and email. You (or your dispatch software like ServiceTitan / Housecall Pro / Jobber) handle the routing to a specific technician. The win is that you never miss the call AND you have full info when you decide where to send it.

How fast do I get the message?

Within seconds. The summary lands in your inbox via SMS and email while the call is still happening. Most owners open it, see the address and problem, and call back before the customer has hung up the phone.

Can it live-transfer to my cell instead of just sending a message?

Yes, if you configure it. Set rules like "forward all calls between 8 PM–7 AM to my cell", "transfer VIP callers always", or "transfer if the caller mentions a gas leak." The AI follows your rules — live calls when you want them, summaries when you don't.

Will it integrate with ServiceTitan / Housecall Pro / Jobber?

Yes. When the AI books an appointment or captures a job, it auto-creates a job ticket in your dispatch software with the full intake notes. Your dispatcher (human or software) handles routing to a specific tech. See integration guides for ServiceTitan, Housecall Pro, and Jobber.

How does the AI know what's an emergency vs routine?

Combination of (1) keyword matching from your custom list ("burst pipe," "flooding," "no heat," "locked out"), (2) phrasing context ("right now," "already started," "won't stop"), and (3) time-of-day rules (after-hours weights toward emergency). The AI asks one or two clarifying questions if uncertain ("is the water still actively coming in?").

What about surge events — freezes, storms, heat waves?

Unlimited concurrent answering. The 2021 Texas freeze drove some plumbing companies to 500+ calls in 48 hours; the AI captures every one and forwards every summary, with no rate-limit. Flat $39/month even during the worst surge weeks. See the plumbing FAQ for how freeze events work.

Can the AI book the appointment instead of just forwarding a message?

Yes — for non-emergency calls, the AI books directly on your calendar (Google, Outlook, Calendly, ServiceTitan, Housecall Pro, Jobber) in real time during the call. Emergencies get the message-handoff path; routine work goes straight to the schedule. You set the rules.

Capture every emergency call, before voicemail can.

$39/month flat. Real-time SMS + email summary. Optional calendar booking. 7-day free trial. Cancel any time.

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