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Push qualified ServiceTitan leads from every call

AI handles the intake, captures the structured fields ServiceTitan needs, and pushes the job into your call board with the recording linked — ready for your dispatcher to schedule.

For enterprise HVAC, plumbing, and electrical contractors using ServiceTitan.

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How it works

Three steps. Under 15 minutes to set up.

No code, no developer. Connect via Zapier or a direct webhook — the setup guide walks through both.

1

AI handles overflow

When your CSRs are saturated or after hours, RingReady picks up. Captures customer info, problem description, urgency, and preferred callback time.

2

Webhook syncs the call

Each captured call fires a webhook (or Zapier Zap) into ServiceTitan's API. Call recording, transcript, and structured fields all push together.

3

ServiceTitan books the job

A new lead/job appears in your call board with intake notes attached. Your dispatcher routes it like any other CSR-captured call.

Use cases

Where ServiceTitan shops actually use it.

  • Overflow handling during summer AC season and winter freeze events — no scrambling to staff a temp CSR team.
  • After-hours and weekend coverage with structured intake (not voicemails your team has to manually transcribe Monday morning).
  • Spanish-speaking caller intake handled natively, translated into English in the ServiceTitan job notes.
  • Lead capture for HOA, commercial, and multi-unit calls that need detailed structured info before dispatch.
FAQ

Common questions

Does this replace our CSR team?
No — it augments them. Most ServiceTitan shops use RingReady for overflow, after-hours, and weekends. Your CSRs still handle daytime peak; RingReady catches what they can't.
How does it integrate with ServiceTitan's API?
Two paths: webhook direct to ServiceTitan's REST API (faster, more flexible) or Zapier (easier setup, slight latency). The setup guide walks through both.
Can it follow our specific intake script?
Yes — your intake script becomes the agent's prompt. It captures the same fields your CSRs are trained to ask about, in the same order, with the same probing questions.
What about call recordings?
Every call is recorded. The recording URL is attached to the ServiceTitan job record so your dispatcher or service manager can listen back.

Connect RingReady + ServiceTitan in 15 minutes.

$39/month flat. Every integration included. 7-day free trial — cancel anytime.

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