How to forward calls on Telus Home Phone to your AI receptionist

Keep your Telus Home Phone number. Your phone rings first — RingReady answers only the calls you miss. It takes a couple of dial codes.

Telus Home Phone setup

After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.

Landline setup: Lift the handset, wait for the dial tone, then dial each code from your Telus phone — these codes won't work from a cell phone. For busy and no-answer forwarding, first call TELUS (310-2255) to set your RingReady number as the forwarding destination — you can't enter it yourself.
Good to know: TELUS sets up busy/no-answer forwarding for you and may charge a service fee; long distance may apply if your RingReady number is outside your local calling area.
Heads up: Make a test call after setup to confirm your receptionist picks up.
1

Turn on busy forwarding (TELUS must first set your RingReady number as the destination)

Dial:*90and wait for the confirmation tone.
2

Turn on no-answer forwarding (TELUS must first set your RingReady number as the destination)

Dial:*92and wait for the confirmation tone.
3

Forward all calls unconditionally Optional

Only use this if you want to forward ALL calls, even when you can answer
Dial:*72your RingReady number
×

Need to turn forwarding off later?

Dial the cancel code — your phone goes back to exactly how it was.
Cancel busy forwarding — dial:*91
Cancel no-answer forwarding — dial:*93
Cancel forward all calls — dial:*73
Stuck? Call or text us at +1-970-360-8469 and tell us you're on Telus Home Phone — we'll walk you through it in a couple of minutes.

Other Canadian home phone providers

Bell Home Phone Cogeco Home Phone Eastlink Home Phone Rogers Home Phone SaskTel Home Phone Vidéotron Home Phone
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