How to forward calls on Fizz to your AI receptionist

Keep your Fizz number. Your phone rings first — RingReady answers only the calls you miss. It takes a couple of dial codes.

Fizz setup

After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.

Fizz uses Vidéotron's network and codes.
Good to know: Forwarded calls on Fizz use your plan's minutes (or Wallet pay-per-use if your plan has none), and your phone must support VoLTE.
1

iPhone users — disable Live Voicemail first

Open Settings → Apps → Phone → Live Voicemail → toggle OFF.

This stops your iPhone from intercepting calls before forwarding takes effect. Skip this step on Android.
2

Forward calls when busy

Dial:**67*your RingReady number#then press Call.
3

Forward calls when not answered

Dial:**61*your RingReady number#then press Call.
4

Forward calls when unreachable (no signal)

Dial:**62*your RingReady number#then press Call.
5

Forward all calls unconditionally Optional

Only use this if you want to forward ALL calls, even when you can answer
Dial:**21*your RingReady number#
×

Need to turn forwarding off later?

Dial the cancel code — your phone goes back to exactly how it was.
Cancel busy forwarding — dial:#67#
Cancel no-answer forwarding — dial:#61#
Cancel unreachable forwarding — dial:#62#
Cancel forward all calls — dial:#21#
Stuck? Call or text us at +1-970-360-8469 and tell us you're on Fizz — we'll walk you through it in a couple of minutes.

Other Canadian mobile carriers

Bell Mobility Chatr Eastlink Wireless Fido Freedom Mobile Koodo Public Mobile Rogers SaskTel (mobile) Telus Vidéotron (mobile) Virgin Plus
← All carriers and phone systems

Keep your number. Never miss a call.

Your AI receptionist answers the calls you can't — set up in about 3 minutes.

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