How to forward calls on Public Mobile to your AI receptionist

Keep your Public Mobile number. Your phone rings first — RingReady answers only the calls you miss. It takes a couple of dial codes.

Public Mobile setup

After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.

Public Mobile uses Telus's network and codes.
Good to know: Public Mobile forwarded calls come out of your plan's Canada-wide minutes, and forwarding only works to Canadian numbers.
Heads up: Public Mobile doesn't publish its own forwarding codes, so these are the standard codes for its network. After you dial them, call your business number from another phone and let it ring to make sure your receptionist picks up.
1

iPhone users — disable Live Voicemail first

Open Settings → Apps → Phone → Live Voicemail → toggle OFF.

This stops your iPhone from intercepting calls before forwarding takes effect. Skip this step on Android.
2

Forward calls when busy

Dial:*67*your RingReady number#then press Call.
3

Forward calls when not answered

Dial:*61*your RingReady number#then press Call.
4

Forward calls when unreachable (no signal)

Dial:*62*your RingReady number#then press Call.
5

Forward all calls unconditionally Optional

Only use this if you want to forward ALL calls, even when you can answer
Dial:*21*your RingReady number#
×

Need to turn forwarding off later?

Dial the cancel code — your phone goes back to exactly how it was.
Cancel all conditional forwarding (back to voicemail) — dial:##004#
Cancel forward all calls — dial:#21#
Stuck? Call or text us at +1-970-360-8469 and tell us you're on Public Mobile — we'll walk you through it in a couple of minutes.

Other Canadian mobile carriers

Bell Mobility Chatr Eastlink Wireless Fido Fizz Freedom Mobile Koodo Rogers SaskTel (mobile) Telus Vidéotron (mobile) Virgin Plus
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Keep your number. Never miss a call.

Your AI receptionist answers the calls you can't — set up in about 3 minutes.

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