Zapier connects RingReady to 6,000+ apps — automatically. Every time your AI receptionist finishes a call, the caller's name, phone number, and conversation summary can flow directly into your CRM, spreadsheet, project management tool, or email platform. No coding required.
This guide shows you exactly how to connect RingReady to Zapier and walks through the most popular automations for small businesses.
What You Can Automate
When you connect RingReady to Zapier, every completed call triggers a "Zap" that can do anything Zapier supports. Here are the most useful automations:
- Create a new CRM contact in HubSpot, Salesforce, or Pipedrive for every caller
- Add a row to Google Sheets with caller details for easy tracking and reporting
- Send a Slack message to your team channel with the call summary
- Create a task in Asana, Trello, or Monday.com for follow-up
- Send a follow-up email via Gmail or Mailchimp to the caller
- Create a new job in Housecall Pro or Jobber
- Log the call in your accounting software like QuickBooks
How to Set It Up
Step 1: Enable Webhooks in RingReady
- Sign in to RingReady and go to My Receptionists
- Click Edit Receptionist on the agent you want to connect
- Scroll to the Webhooks section and check Enable webhooks
- Leave the URL field empty for now — you'll get it from Zapier in the next step
Step 2: Create a Zap in Zapier
- Log in to Zapier and click Create Zap
- For the trigger, search for "Webhooks by Zapier" and select Catch Hook
- Zapier will give you a unique webhook URL — copy it
- Go back to RingReady and paste this URL into the webhook URL field, then save
Step 3: Test the Connection
- Make a test call to your RingReady number
- After the call ends, go back to Zapier and click Test trigger
- You should see your call data appear: caller name, phone number, call label, and summary
Step 4: Add Your Action
- Choose what happens with the call data — create a contact, add a spreadsheet row, send a Slack message, etc.
- Map the RingReady fields to your destination app's fields
- Test the action, then turn on your Zap
The entire setup takes about 10 minutes. For more details on the webhook data format, see our webhooks documentation.
RingReady Data Available in Zapier
Every completed call sends these fields to your Zap:
| Field | Description | Example |
|---|---|---|
| start_time | When the call started (UTC) | 2026-04-17T14:30:00Z |
| end_time | When the call ended (UTC) | 2026-04-17T14:35:00Z |
| from_phone_number | Caller's phone number | +15551234567 |
| callback_number | Number the caller provided for callback | +15559876543 |
| caller_name | Name extracted from conversation | John Doe |
| call_label | How the AI categorized the call | Service Inquiry |
| summary | Full conversation summary | Caller needs HVAC repair... |
Popular Zap Templates for Service Businesses
Lead Tracking Spreadsheet
Trigger: RingReady webhook → Action: Add row to Google Sheets. Creates a running log of every call with date, caller name, phone number, what they need, and urgency. Perfect for plumbers, HVAC techs, and electricians who want a simple call log without a CRM.
CRM Lead Creation
Trigger: RingReady webhook → Action: Create contact in HubSpot. Automatically creates a new contact with the caller's name, phone, and the call summary as a note. No manual data entry needed.
Team Notification
Trigger: RingReady webhook → Action: Send message to Slack channel. Your whole team sees new leads the moment they call. Great for property management and law firms where multiple people handle intake.
Follow-Up Email
Trigger: RingReady webhook → Action: Send email via Gmail. Automatically send callers a thank-you email with your business info, hours, and next steps. Builds trust and keeps you top-of-mind.
Get Started
Zapier integration is available on all RingReady plans at no extra cost. Start your free trial, enable webhooks, and connect to Zapier in under 10 minutes. For setup help, see our webhooks documentation or contact support.