How to forward calls on Optimum Voice (NY / NJ / CT tri-state) to your AI receptionist

Keep your Optimum Voice (NY / NJ / CT tri-state) number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Optimum Voice (NY / NJ / CT tri-state) settings.

Optimum Voice (NY / NJ / CT tri-state) setup

After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.

Landline setup: Lift the handset, wait for the dial tone, then dial each code from your Optimum phone. These codes won't work from a cell phone.
1

Sign in to Optimum

Go to optimum.net and sign in, then open your Optimum Voice settings.

2

Open Call Forwarding

Choose Features, then Call Forwarding.

3

Forward when busy or not answered

Turn on the Advanced options for 'Line is Busy' and 'Line is Not Answered', and enter your RingReady number.

Set the rings before forwarding (3 rings works well), then click Submit.
4

Test it

From another phone, call your Optimum number and let it ring.

5

Or forward every call with a dial code

From your Optimum Voice (NY / NJ / CT tri-state) phone, dial *72 followed by your RingReady number.

Your receptionist then answers all your calls, not just the missed ones. Dial *73 to turn it off.
Stuck? Call or text us at +1-970-360-8469 and tell us you're on Optimum Voice (NY / NJ / CT tri-state) — we'll walk you through it in a couple of minutes.
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Keep your number. Never miss a call.

Your AI receptionist answers the calls you can't — set up in about 3 minutes.