Keep your 3CX number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your 3CX settings.
After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.
Sign in to your extension
Log in to your 3CX web client (or ask your 3CX admin to do this for the extension that rings first).Settings → Call Forwarding
Click Settings → Call Forwarding, then click the Available status to edit its rules.Set unanswered and busy calls to an external number
Under Unanswered calls set about 20 seconds and choose External number, then enter your full RingReady receptionist number. Under Busy or Not Registered choose External number with the same number.Repeat for Away and Do Not Disturb
Set the same External number for the Away and Do Not Disturb statuses. With Schedule turned on, 3CX switches you to Do Not Disturb outside office hours, so after-hours calls go to RingReady.Call your business number from another phone and let it ring
Let it ring past 20 seconds. Your RingReady receptionist should pick up. If the call fails, ask your 3CX admin to allow forwarding to outside numbers.Your AI receptionist answers the calls you can't — set up in about 3 minutes.