How to forward calls on Ooma to your AI receptionist

Keep your Ooma number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Ooma settings.

Ooma setup

After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.

1

Access Ooma Office Manager

Log in to your Ooma Office Manager portal

Visit office.ooma.com and sign in with your account credentials.
2

Navigate to Call Forwarding

Go to Settings → Extensions → Select your extension

Find the call forwarding or call handling section for your extension.
3

Set Up Forwarding Rules

Configure forwarding rules to your AI Receptionist number

Set up conditional forwarding (when busy, no answer, or always) to forward calls to your RingReady number. Enter your full AI Receptionist phone number.
Stuck? Call or text us at +1-970-360-8469 and tell us you're on Ooma — we'll walk you through it in a couple of minutes.
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Keep your number. Never miss a call.

Your AI receptionist answers the calls you can't — set up in about 3 minutes.