Keep your Dialpad number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Dialpad settings.
After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.
Sign in to Dialpad on the web as an admin
Go to Admin Settings > Office > Main Line, then click Business Hours & Call Routing and Edit Call Routing.Leave Operators as the routing option
Under routing, keep calls going to Operators so your team rings first. The Fallback Options section only appears when Operators is selected.Set the fallback to an outside number
In Fallback Options, choose the option to send calls to a team member, room, phone or number, and enter your full RingReady receptionist number. If the outside-number option is missing, ask Dialpad Customer Care to turn it on.Call your business number from another phone and let it ring
Don't answer. After the ring time, your RingReady receptionist should pick up. Repeat for after-hours routing if you want it there too.Your AI receptionist answers the calls you can't — set up in about 3 minutes.