How to forward calls on GoTo Connect (Jive) to your AI receptionist

Keep your GoTo Connect (Jive) number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your GoTo Connect (Jive) settings.

GoTo Connect (Jive) setup

After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.

1

Open Find Me/Follow Me

Use the GoTo app

On desktop or web, click your profile picture (top right) and choose Find me follow me. On mobile, tap your profile picture, then Phone & voicemail > Find Me/Follow Me.
2

Keep your phones ringing first

Check your ring steps

Leave your desk phone and GoTo app in the first ring step so they ring before anything else (about 20 to 25 seconds).
3

Forward unanswered calls to your receptionist

Change 'No answer, send to'

Set No answer, send to to External and enter your full RingReady receptionist number, then save.
4

Test it

Call your business number from another phone and let it ring

Don't answer. Your RingReady receptionist should pick up. If the main number goes to a dial plan, ask your admin to route its no-answer path to an External Number node instead.
Stuck? Call or text us at +1-970-360-8469 and tell us you're on GoTo Connect (Jive) — we'll walk you through it in a couple of minutes.
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Keep your number. Never miss a call.

Your AI receptionist answers the calls you can't — set up in about 3 minutes.