Keep your Google Voice (Google Workspace) number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Google Voice (Google Workspace) settings.
After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.
Sign in as a Google Voice admin
Go to admin.google.com, then Menu > Apps > Google Workspace > Google Voice. You need the Google Voice Admin role and a Voice Standard or Premier plan.Ring groups > Create
Click Ring groups, then Create (or open your existing one). Add the staff who should answer, choose Simultaneous, and give the ring group your business number.Unanswered calls > Forward the caller > Phone number
Under the unanswered-calls option choose Forward the caller, set the forward type to Phone number and enter your full RingReady receptionist number. Calls go there after 30 seconds with no answer.Use an auto attendant's after-hours transfer
If your number goes to an auto attendant, edit its business hours and set the after-hours option to transfer the caller to your RingReady number.Call your business number from another phone and let it ring
Let it ring past 30 seconds. Your RingReady receptionist should pick up.Your AI receptionist answers the calls you can't — set up in about 3 minutes.