How to forward calls on Intermedia Unite to your AI receptionist

Keep your Intermedia Unite number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Intermedia Unite settings.

Intermedia Unite setup

After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.

1

Open Call settings

Open the Intermedia Unite desktop app

Click your profile picture, select Call settings, then click Edit in the Call forwarding section. In the mobile app: profile picture > Call settings > Call forwarding.
2

Keep your devices ringing first

Edit the Default profile

In the Default profile, leave your desk phone and Unite apps first in the Destination order, with Ring for set to about 20 seconds.
3

Forward unanswered calls to your receptionist

Add your RingReady number as the next destination

Add a Phone number destination below your devices, enter your full RingReady receptionist number, and set its Ring for to 60 seconds or more so RingReady answers before voicemail. Save.
4

Test it

Call your business number from another phone and let it ring

Don't answer. After your devices stop ringing, your RingReady receptionist should pick up.
Stuck? Call or text us at +1-970-360-8469 and tell us you're on Intermedia Unite — we'll walk you through it in a couple of minutes.
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Keep your number. Never miss a call.

Your AI receptionist answers the calls you can't — set up in about 3 minutes.