Keep your Microsoft Teams Phone number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Microsoft Teams Phone settings.
After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.
Use the Teams desktop app
Select Settings and more (...) next to your profile picture, then Settings > Calls.Leave your Teams ringing first
Under Call handling and forwarding, keep calls ringing you, and find the setting When you can't answer a call.Redirect to a new contact or number
Choose Redirect to a new contact or number, enter your full RingReady receptionist number, and pick how long Teams rings before redirecting (about 20 seconds). Changes save automatically.Call your business number from another phone and let it ring
Don't answer. Your RingReady receptionist should pick up. If the number option is missing, ask your IT admin to allow forwarding to external phone numbers.Your AI receptionist answers the calls you can't — set up in about 3 minutes.