Keep your Mitel MiVoice Connect / MiCloud Connect number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Mitel MiVoice Connect / MiCloud Connect settings.
After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.
Use the desktop app on your computer
Open the Mitel Connect client, click Mitel Connect in the top-left corner and choose Preferences (Settings on some Windows versions).Edit the Available state
Click Availability Routing and select the Available state. Find the line '... rings before incoming calls are routed to voicemail' and click Change.Replace voicemail with your RingReady number
Set about 3-4 rings, choose to forward the call, open the My Voicemail drop-down and type your full RingReady receptionist number, press Enter, then click Save. Do the same for the busy option and for the Out of Office and Do Not Disturb states.Call your business number from another phone and let it ring
Let it ring past the ring count. Your RingReady receptionist should pick up. If it fails, ask your phone admin to allow forwarding to outside numbers.Your AI receptionist answers the calls you can't — set up in about 3 minutes.