Keep your Mitel MiVoice Business number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Mitel MiVoice Business settings.
After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.
This is set in Mitel Administration
Forwarding to an outside number on MiVoice Business is set by an admin in Mitel Administration (CloudLink accounts) or by your Mitel reseller.User Management > Users
Go to User Management > Users, select the user, then under Products and licenses click the Settings icon for MiVoice Business Service. Under User Configuration, expand the phone, then expand Call Forwarding.Add No Answer External and Busy External
Click Add, choose No Answer External, enter your full RingReady receptionist number, turn the toggle on and click Save. Add Busy External the same way.Call your business number from another phone and let it ring
Let it ring. Your RingReady receptionist should pick up. If the call doesn't go through, the admin needs to allow external call forwarding for that phone's class of service.Your AI receptionist answers the calls you can't — set up in about 3 minutes.