Keep your Telzio number. Your phone rings first — RingReady answers only the calls you miss. Set it up in a few minutes from your Telzio settings.
After you sign up you get your own RingReady number; your dashboard shows these same steps with it filled in, as tap-to-dial buttons.
Sign in as an account admin
Log in to the Telzio Dashboard on a computer. You need admin rights to change a user's call routing or a call flow.Go to Users and pick the user
Click Users, then click the user (or the main person) whose calls should go to your receptionist when they are missed.Set Unanswered Calls to External Phone Number
Under Unanswered Calls choose External Phone Number and enter your full RingReady receptionist number. Pick a Ring Duration of about 15-20 seconds, then click Update Settings.Add a fallback in the call flow
If your main number rings a Forward action in a call flow, open Call Flows, and on that Forward action's no-answer path add another Forward action with Type set to external phone number and your RingReady number. Leave Call Screening off for this destination.Call your business number from another phone and let it ring
Let it ring past your ring duration. Your RingReady receptionist should pick up. For after-hours calls, you can also put the RingReady Forward on the closed path of an Opening Hours action.Your AI receptionist answers the calls you can't — set up in about 3 minutes.